Privacy Policy – ur777 Online Casino Pakistan

1 Introduction

ur777 ("the Platform", "we", "us", "our") is committed to protecting the personal data of every player who uses the platform. This Privacy Policy describes what information we collect from you, why we collect it, how we use it, who we share it with, and how long we keep it.

This policy applies to all Pakistan players who access ur777 through the website or through the Android app. By creating an account or using any part of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here.

If you do not agree with any part of this Privacy Policy, you should not use the ur777 platform. You can contact our support team at any time if you have questions about how your data is handled.

2 Data We Collect

ur777 collects personal data from you in two main ways — information you provide directly when registering and using the platform, and information collected automatically as you use the service.

Information you provide directly:

• Registration details: Your name, date of birth, email address and any other information provided during account creation.
• Contact information: Phone number or additional contact details you choose to add to your profile.
• Identity verification documents: Where we request verification, you may submit a copy of a government-issued ID or other supporting documents. These are handled with strict access controls.
• Payment information: Details related to your PKR transactions including your JazzCash or Easypaisa account reference, Raast ID, bank account details or card information as applicable to your chosen deposit method.
• Support communications: Any messages, emails or chat records you exchange with our support team.

Information collected automatically:

• Device and browser data: Your device type, operating system, browser version and screen resolution.
• IP address: Collected for security, fraud prevention and access management purposes.
• Usage data: Pages visited, games played, bets placed, session duration and other interaction data within the platform.
• Cookie data: As described in Section 5 of this policy.

3 How We Use Your Data

ur777 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is necessary for those purposes. The main reasons we process your personal data are:

4 Payment Information

All PKR transactions at ur777 — whether deposits via JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet, or withdrawals back to those same channels — involve the handling of financial data. ur777 takes the security of payment information very seriously.

• ur777 does not store full card numbers on its own servers. Card transaction data is processed by PCI-DSS compliant payment processors.
• JazzCash and Easypaisa mobile wallet transactions are processed through their respective secure APIs. ur777 retains only the transaction reference necessary for reconciliation and dispute resolution.
• Raast and bank transfer details are retained only as long as needed for the processing and verification of the specific transaction.
• Payment data is never shared with third parties for marketing or profiling purposes.
• ur777 may retain transaction records for internal audit, fraud prevention and dispute resolution purposes for a reasonable period as described in Section 8.

5 Cookies and Tracking Technologies

ur777 uses cookies and similar tracking technologies to improve the platform experience. A cookie is a small text file stored on your device by your browser. ur777 uses the following types of cookies:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your basic preferences. Without these cookies, core platform features will not work correctly.
• Performance cookies: Used to understand how players interact with the platform — which pages are visited most, how long sessions last and where players encounter issues. This data is aggregated and anonymised where possible.
• Functional cookies: Remember your preferred language, display settings and other personalisation options so you do not have to set them again every time you visit.
• Security cookies: Help detect and prevent fraudulent activity by identifying unusual login patterns or suspicious device behaviour.

ur777 does not use cookies to build advertising profiles or share tracking data with third-party ad networks. You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of the platform.

6 Data Sharing

ur777 does not sell or rent your personal data to any external party. We may share your data with third parties only in the following limited circumstances:

• Payment processors: To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer or card. Only the data strictly necessary for the transaction is shared.
• Identity verification services: Where we use a third-party service to assist with document verification, the relevant data is shared securely and used solely for that verification purpose.
• Fraud prevention and security providers: We may share device fingerprint, IP or behavioural data with specialist fraud prevention services to protect the platform and its players.
• IT and hosting providers: Our platform infrastructure may be supported by third-party hosting or software providers who process data on our behalf under strict data processing agreements.
• Legal obligations: If required to do so by a valid legal process, court order or where we believe disclosure is necessary to prevent fraud or protect the safety of any individual, we may disclose relevant data.

All third-party service providers who process personal data on behalf of ur777 are required to handle that data securely and only for the specific purpose for which it was shared.

7 Data Security

ur777 implements technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• SSL/TLS encryption: All data in transit between your device and ur777 is encrypted using SSL/TLS protocols, including login, registration, deposits and withdrawals.
• Access controls: Personal data is accessible only to staff members and systems that require it to perform their specific function. Access is logged and reviewed.
• Secure data storage: Sensitive data including identity documents is stored in encrypted form with restricted access.
• Regular security reviews: ur777 conducts regular internal reviews of its data handling and security practices to identify and address potential vulnerabilities.

While we take data security seriously and implement appropriate safeguards, no internet-based service can guarantee absolute security. If you believe your account has been compromised, please contact ur777 support immediately and change your password.

8 Data Retention

ur777 retains your personal data for as long as your account is active and for a reasonable period thereafter, based on the following principles:

• Active accounts: Personal and account data is retained for the duration of your active account relationship with ur777.
• Closed accounts: Following account closure, ur777 retains certain data for a period necessary for fraud prevention, dispute resolution and internal audit purposes.
• Transaction records: PKR transaction history including deposit and withdrawal records may be retained for a period consistent with our internal financial record-keeping requirements.
• Support communications: Records of customer support interactions are retained for a reasonable period to assist with follow-up queries and quality review.
• Identity documents: Verification documents are retained only for as long as necessary for the verification purpose and are securely deleted thereafter.

When personal data is no longer required, ur777 deletes or anonymises it in a secure manner.

9 Your Rights Over Your Data

As a ur777 player, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you have the right to request that we correct it.
• Right to deletion: You may request that ur777 delete your personal data. We will process this request to the extent possible, subject to any legal or operational retention obligations.
• Right to withdraw consent: Where our processing of your data is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing that took place prior to withdrawal.
• Right to data portability: You may request a copy of data you have provided to us in a structured, commonly used format.

To exercise any of these rights, please contact the ur777 support team. We will respond to all legitimate data requests promptly. Please note that certain requests may require us to verify your identity before we can act on them.

10 Children's Privacy

ur777 is strictly an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18. If we become aware that a person under 18 has created an account or provided personal data to us, we will promptly close the account and delete the associated data.

If you are a parent or guardian and believe that a minor has registered on ur777, please contact our support team immediately. We take underage access seriously and will act on all such reports without delay.

11 Updates to This Privacy Policy

ur777 may update this Privacy Policy from time to time to reflect changes in the platform, our data practices or applicable requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we handle your personal data, we may also notify players directly through the platform. Your continued use of ur777 following any update to this Privacy Policy constitutes your acceptance of the revised policy.

We encourage you to review this page periodically so you remain informed about how ur777 handles your personal data.

12 Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way ur777 handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related queries from Pakistan players promptly and clearly.

You can reach us using the support contact details available on the platform. Our support email address is displayed in the footer of every page on the ur777 website.

For data deletion requests, access requests or any concern about how your information has been used, please contact us directly and our team will assist you as quickly as possible.